Settings
Billing
See your subscription, next invoice, usage, and past invoices, and update your payment method.
Open Organization → Settings, then Billing. You need the Billing permission.
| Card | What it shows |
|---|---|
| Subscription | Your plan, and when a trial or plan ends. Receipts go to the email shown. |
| Next invoice | An estimate of your next bill. Usage-based charges can still change. |
| Payment method | The card on file and when it expires. |
| Usage this period | What you’ve used since the period started, and its price, plus each add-on you pay for and how often it’s billed. |
| Invoices | Every invoice with its date, number, amount, and status. Select View invoice or Download PDF. |
What’s on your subscription
Usage this period lists two kinds of charges:
- Usage-based, like gifts, check-ins, and texts. Each shows its price per gift, check-in, or text, how many you’ve used, and an estimate so far.
- Billed every month or year, like video on demand, live stream, point of sale, phone numbers, and a branded app. Community shows how many members you’re billed for, and Groups how many group memberships.
Turn paid add-ons on or off in Features.
Each invoice’s amount is the invoice total, including invoices marked as paid outside Stripe.
Update your payment method
Select Manage billing to change your card or billing details.
If your last payment didn’t go through, you’ll see a warning. Select Update payment to keep features like giving and check-in running.
If billing isn’t set up yet, or something looks wrong, select Contact support.