Events
Set up a ticket
Choose a ticket type, limit who can get one, set capacity, and attach a form or payment.
Tickets are set up while you create an event. In the Ticket section, turn on Event needs a ticket.
After you publish, only the Ticket end date and Capacity can change. Check everything else before you select Save & publish.
Choose a ticket type
There are three kinds of ticket. You choose by how you fill in Form & payment:
| Type | What people do | How to set it up |
|---|---|---|
| Basic | Choose how many tickets they want. | Leave Form empty and Name required for ticket off. |
| Name | Choose how many tickets, then enter a name for each one. | Turn on Name required for ticket. |
| Form | Fill out a form for each ticket. | Pick a Form. Leave Name required for ticket off. |
Any type can have criteria and a payment.
Ticket details
- Ticket end date: the last day people can get tickets. You can change this later.
- Capacity: the most people who can get tickets. A ticket for 4 people counts as 4. Leave it blank for no limit.
- Name: what you call the ticket in the dashboard. People don’t see it.
- Date text: the date shown on the ticket.
- Location: shown at the bottom of the ticket.
Ticket appearance
Pick three colours for the ticket people see in the app: Background color, Value color (the answers), and Title color (the labels). Use the colour picker or type a hex code like #1E5BD0.
Ticket criteria
Criteria limit who can get a ticket, like “members of the youth group who came at least 4 times this semester”. People who don’t qualify can’t get a ticket in the app. You can still get them one from the dashboard; see Get a ticket for someone.
- Select Add ticket criteria.
- Choose the Criteria domain. Today that’s Groups.
- Choose a Criteria rule:
| Rule | Who qualifies |
|---|---|
| Member of any group | Members of any active group. |
| Member of select groups | Members of the groups you pick. |
| Attended any group at least | People who attended any group at least the number of times you set. |
| Attended select groups at least | People who attended the groups you pick at least the number of times you set. |
| Any group attendance, miss no more than | People in any group who missed no more than the number you set. |
| Select group attendance, miss no more than | People in the groups you pick who missed no more than the number you set. |
| Perfect attendance for any group | People with perfect attendance in any group. |
| Perfect attendance for select groups | People with perfect attendance in the groups you pick. |
- Fill in what the rule needs: the Groups, Meeting frequency (weekly, bi-weekly, or monthly), the Number, and the Timeframe start date and end date to count attendance in.
- Save. The criteria appear as a card with a plain-English summary. Select Remove to change it.
Form and payment
- Form: the event form people fill out for each ticket.
- Need to track third party form completion: turn this on if people also fill out a form somewhere else, like a camp’s own waiver. A Third Party Form column appears on Event tickets so you can check people off.
- Payment: the payment people pay for the ticket. Once you publish, you can’t unlink it, but you can update it.
- Name required for ticket: makes it a name ticket.
When you’re done, go back to Create an event to publish.