Create a payment
A payment (sometimes called a payment group) holds everything about what a ticket costs: the standard price, any early-bird pricing, deposits or installments, and discounts. You create it first, then attach it to an event’s ticket.
Open the payment builder
Go to Community → Events, select the Payments tab, then select New payment group at the top.
Name it
Payment name is for you, like “Summer Camp 2026”. Buyers don’t see it.
Set the standard price
The standard price is the regular price, and the fallback once any earlier options have ended.
- Amount: the ticket price.
- Available until: the last day and time people can buy at this price. Set it in the future so tickets can sell.
Add payment options (optional)
Payment options are date-based prices, like an early-bird rate. Buyers don’t choose an option; the date decides. The option with the nearest date applies until it passes, then the next one takes over. The standard price comes last.
Select Add a payment option and fill in:
- Title: for your reference, like “Early bird” or “Monthly plan”.
- Available until: people who buy on or before this date get this option.
- Total amount: the price while this option is active.
Then choose how people pay for it:
- Pay in full: leave both switches off.
- Reserve with a deposit: take part of the total up front and the rest by the Available until date. Enter the Deposit amount, which must be less than the total. Buyers can pay the deposit or the full amount.
- Pay in installments: split the total into two or more scheduled payments. See Set up installments below.
Select Add option. To change an option, select it; to remove it, select its ×.
Add discounts (optional)
Discounts apply on top of whatever price is active for the date.
- Family discount: automatically applied for additional family members. Choose Dollar amount or Percent and enter how much off.
- Discount codes: codes buyers type at checkout. Select Add code, then enter a Title, a unique Code (like
VOL15), and the Amount off or Percent off. Add as many as you need.
Check what buyers will see
What buyers will see lists each price in order with its dates, so you can check the timeline before you save.
Select Create payment
Now create your event and pick this payment in the ticket’s Payment field.
Set up installments
In the payment option, turn on Pay in installments. You can build the whole schedule at once, or add payments one at a time.
Build a monthly schedule
Until the option has installments, you’ll see Build a monthly schedule:
- First payment: the amount of the first payment, like a deposit that holds the spot.
- First payment due: when it’s due.
- Monthly payments after it: how many payments follow. This fills in with one per month between the first payment and the Available until date, but you can change it.
- Select Create schedule.
The rest of the total is split evenly into monthly payments on the same day of the month. If it doesn’t divide evenly, the last payment covers the extra cents. The first payment is titled “Deposit” and the others are named for their month, like “March payment”. Buyers see these titles in their payment schedule in the app.
Add or change payments
- Select + to add an installment with a Title, Due date, and Amount. It fills in what’s left of the total and a date a month after the last payment.
- Select a payment’s × to remove it.
- Select Start over to clear the schedule and use the builder again.
Payments are always listed and charged in date order.
Charge the first installment at purchase
This is on by default: the first payment is charged at checkout, and the rest are charged on their due dates. With it off, nothing is charged at checkout and the first payment is due on its date. The seat still counts toward capacity either way.
Check the schedule
Under the schedule, a checklist shows whether it’s ready. You can’t select Add option until every line has a check:
- At least 2 installments.
- Adds up to the total. If not, you’ll see how much isn’t scheduled yet, or how much the schedule is over.
- No two installments due on the same day.
When the schedule is ready, a summary shows what buyers pay, like “Buyers pay $150.00 at checkout, then $150.00 on Dec 15, 2026, …”.
Each buyer’s schedule is saved when they check out. If you change the option later, people already on a plan keep the schedule they signed up for.
Example: early-bird pricing with a deposit
Your retreat costs $250 and is in two months. For the first month, people can register for $200 by paying a $50 deposit, with the rest due by the early-bird deadline. Volunteers get 15% off with a code.
- Payment name: “Fall Retreat”.
- Standard price: $250, available until the day before the retreat.
- Add a payment option: title “Early bird”, Available until one month from today, Total amount $200. Turn on Reserve with a deposit and enter $50.
- Add code: title “Volunteer”, code
VOL15, Percent off 15. - Select Create payment.
For the next month, buyers can pay the $50 deposit or the full $200. After the early-bird date passes, the price is $250. Anyone with VOL15 gets 15% off when paying in full.
Example: a summer camp in monthly installments
Camp is $600 and starts June 15. Registration opens January 15, and families who sign up by the end of February can spread the cost over four payments.
- Payment name: “Summer Camp 2027”.
- Standard price: $600, available until June 1.
- Add a payment option: title “Monthly plan”, Available until February 28, Total amount $600. Turn on Pay in installments.
- In Build a monthly schedule, enter a First payment of $150 due January 15, set Monthly payments after it to 3, and select Create schedule. You get $150 on January 15, February 15, March 15, and April 15.
- Leave Charge the first installment at purchase on, check that the checklist is all green, and select Add option.
- Select Create payment.
Families who sign up by February 28 can pay $600 at once or choose installments. Anyone who signs up after a due date has passed pays the installments already due at checkout, so a family signing up on February 20 pays $300 that day. From March 1, the price is $600 in full.