Organization

Email templates

Design how your emails look, from notification emails to your own custom templates.

Email templates control how your organization’s emails look: new event, new announcement, new podcast, go live, and messages you send. You can also make custom templates to pick when you send a notification by email.

Open Organization → Email Templates.

Templates

The list on the left has:

  • Notification emails: built-in emails, like a new event or going live.
  • Custom: your own. Select New custom template, enter a Template name (only your team sees it), and select Create.

Edit a template

  1. Select a template.
  2. Click an element in the email to edit it in the panel: text, images, buttons, and social links. Built-in content (like the event’s details) fills in automatically.
  3. Use Add to… to add elements, and drag them to reorder. Select Remove element to delete one.
  4. In Layout, set the Email background.
  5. Save, or Discard your changes.

The footer includes Unsubscribe, Manage preferences, and View online links.

Preview and test

Switch between Edit and Preview. The preview is exactly how it will be sent, using your latest content or placeholders. Select Send this template to your own email to see it in your inbox.

Use a template

When you send a notification by email, or post an event update by email, pick the template under Email template.