Swaps
When a volunteer can’t make a date they’ve accepted, they can find their own cover before it lands on a leader. They ask a teammate in the same position to cover it, or to trade dates. The first yes takes it, and their leaders are told.
Ask someone to swap
- Open the plan and select Ask someone to swap.
- Choose Cover for me or Trade dates.
- Cover for me: pick up to five teammates to ask. The first yes takes it.
- Trade dates: pick one of a teammate’s dates in the next 10 weeks. You take their date, they take yours.
- Add a note if they like, up to 300 characters.
- Select Send.
The people asked get a notification. The volunteer stays on the date until someone says yes.
Only teammates who could serve that date are listed. Teams uses the same rules as when a leader schedules someone: blackout dates, clearances, age, already serving that day, and how often they serve each month.
If nobody can, the app says so. Then they use I can’t make it on the plan, and their leaders find someone. See Your plan.
Answer an ask
Asks show up on Home under Swaps, like “Can you cover for Kayla?” or “Kayla wants to trade.”
- I can cover (or Trade) takes the date. For a trade, the other date becomes theirs too.
- Can’t this time says no. The asker is told.
If someone else said yes first, they’re told the spot is taken, with a thank-you.
Follow your ask
The asker sees their ask on Home under Swaps, marked Waiting, Taken, Said no, Someone else said yes, Canceled, or Expired. While it’s waiting, Cancel the ask withdraws it. An ask expires when the date starts.
What leaders see
When someone says yes, the team’s leaders get an alert, like “Sam is covering Vocals for Kayla.” The spot never opens, so auto-replace doesn’t run.
A team can turn swaps off. Then Ask someone to swap tells volunteers their leaders handle changes for this team, and to use I can’t make it. The setting is Volunteers can ask a teammate to cover or trade a date in the team’s settings in the dashboard. See Teams.