Culminate Life
Intercom

Turn on Intercom

Open FeaturesOpen Devices
Add Intercom to your subscription, find your device code, and try it first with the free preview.

Intercom is a paid add-on. You turn it on in the dashboard, then link your Hub to your organization with your device code.

Turn it on

  1. Open Organization → Settings, then Features.
  2. Under Production, find Intercom. Its monthly price shows next to its name.
  3. Turn on its switch.
  4. Check the name and price in the confirmation, Add Intercom?, and select Add to subscription.

It’s on right away. Your next invoice includes a prorated charge for the rest of this billing period. You can see it under Billing.

If your organization doesn’t have a Culminate subscription yet, the switch is locked with Your organization doesn’t have a Culminate subscription yet. Contact Culminate to set up billing, then turn this on. See Features.

Turning it off

Turn off the switch and select Turn off. Intercom is removed from your subscription, and unused time is credited on your next invoice. Your Hub stays set up, but crew can no longer sign in to it, and it goes back to the preview limits. Turn it back on any time.

Get your device code

The Hub links to your organization with the same 10-digit device code as your other devices.

  1. Open Organization → Device.
  2. Select Copy device code.

You’ll enter it in the Hub. See Set up the Hub. Once it’s linked, the Hub shows in the device list labelled Intercom Hub, with when it was last used. See Devices.

Treat the device code like a key. Anyone with it can connect a device to your organization.

Set up your teams

Intercom runs on Teams. Each group of parties on the Hub links to a team, and people only get the parties and crew of the teams they’re on. Before your first service:

  • Make a team for your crew (like Production), with positions like Director and Camera 2.
  • Add your crew to the team, or schedule them on a plan.

Your crew sign in to the Intercom app with their Culminate Life account, the same one they use in the Teams app. See Who can join.

Try it with the preview

You don’t need to turn anything on to try Intercom. A Hub that isn’t linked to an organization with Intercom turned on runs as a preview:

  • Anyone on your Wi-Fi can join from the app without an account.
  • Each time someone joins, they get 10 minutes. They can join again when it runs out.
  • The Hub gets an hour a day, counted while at least one phone is on.
  • The preview lasts a week from the first time someone joins. After that, phones can’t join until you link the Hub.

The Hub shows what’s left, like Preview: 45 min left today · 5 days left. On the phone, the status line shows preview, 7 min left.

Linking the Hub to your organization with Intercom turned on removes the limits.

The preview doesn’t include crew joining from outside the building. That needs the Hub linked and Intercom turned on. See Crew away from the building.

About Intercom

A wireless crew intercom on your team’s phones and tablets, run by the Intercom Hub on a Mac in your booth.

Set up the Hub

Install the Intercom Hub on a Mac in your booth, link it to your church, and keep it running.