Ping, call, and messages
Sometimes you need one person, not the whole party. Open the Crew tab. It lists everyone who’s on, with their role and what they’re talking on. Each person has three buttons: message, ping (bell), and call (phone). Whole party has ping and call for each party.
Ping is a nudge. Call keeps ringing until they answer.
Ping
A ping says “I need you” without interrupting the whole crew. The other person hears a chime and Jordan needs you in their headset, gets a banner on Crew, and their phone vibrates.
When you’re pinged, the banner shows who it’s from. Tap Reply to call them back, or dismiss it. The Crew tab shows a badge while pings are waiting.
Call
A call rings with a tone and Call from Jordan every 10 seconds until they answer or decline, for up to 45 seconds. You see Calling Jordan…, with Cancel.
When you’re called, the screen shows who wants you on a private line. Tap Answer, or Not now. It works with your phone locked. Your headset button answers too.
Private lines
Answering opens a private line: just the two of you, with both mics on. It shows at the top of Talk and Crew as Private line, with Your mic is on. Tap Hang up when you’re done. Either person can hang up.
Call a whole party
Calling a party rings everyone listening to it. The first person to answer gets the private line. Pinging a party pings everyone listening to it.
Messages
For when you can’t talk out loud, like at FOH during a quiet moment or on stage. Tap Type on the Talk tab, or the message button next to someone on Crew.
- Pick who to message at the top: a party or a person.
- Tap a quick reply, like Copy or On my way, or type your own and send.
Messages to a party go to everyone listening to it. Messages are read aloud in the other person’s headset, like “Lighting: checking now”, and show as a banner they can tap to reply.
Turn read-aloud off, or change your quick replies, in Mix. See Your mix.