Who can join
Once your Hub is linked to your church, crew sign in to the Intercom app with their Culminate Life account. Intercom uses your Teams to decide what each person gets.
Who joins straight in
A person sees your Hub under Your intercoms, with Join, when one of the Hub’s groups is linked to a team they’re part of:
- Members of the team, or of one of its sub-teams.
- Leaders and admins of the team. Leading a team covers its sub-teams too.
- Anyone scheduled on that team around now who has accepted.
They only get the parties of their own teams’ groups, plus parties with no group, and only see crew in those groups.
Your organization owner, and staff with the Teams admin (settings, every team) permission, get every group on every Hub. See Users and permissions.
Their role and camera
People join with a role from today’s schedule. If they’re scheduled in a position you’ve linked to a role, like Camera 2 linked to Camera, they join as Camera, on camera 2 for tally. If they’re not scheduled today, the Hub uses a linked position they hold on the team. See Link roles to positions.
Who has to ask
Some people have to ask a director to let them in:
- Church members who aren’t on a linked team. They’re signed in, but none of the Hub’s groups are for their teams. They see your Hub with Ask to join instead of Join.
- Guests with no Culminate Life account, like a first-time volunteer. They add their name and tap your Hub under On this Wi-Fi.
- Anyone a director removed earlier today.
Their phone shows Asking the director to let you in… with They’ll pick your role. Keep the app open.
Let someone in
When someone asks, the director sees WANTS TO JOIN with their name, and Signed in or Guest. It shows:
- In the Hub’s menu bar panel, and the menu bar icon changes.
- On the Hub’s Crew page and the director panel.
- On iPads in director mode, and as a notification, for anyone whose role Can let people in and remove them on the teams of the role they asked for.
To answer:
- Pick their Role.
- Select Let in, or Decline.
A yes lasts for the day. If they leave and come back today, they’re let straight in. If no one answers, their phone shows No one answered. Find your director and try again.
People let in with a role get that role’s parties. A guest is marked guest in the crew list.
Move someone to another role
On the Hub’s Crew page, select … next to the person, then pick a role under Move to. On an iPad in director mode, use the … next to them in the crew list. You need a role that Can let people in and remove them.
They see a banner like Riley moved you to Lighting, with You’re on Lighting’s parties now. Talk is off. If they’re signed in and join again later today, they keep the new role.
Remove someone
Select … next to the person, then Remove from intercom… and Remove. They’ll have to ask to be let in again today.
The Hub’s own stations, like the director panel and program feeds, can’t be removed.
Before the Hub is linked
A Hub that isn’t linked, or whose church has Intercom turned off, runs as a preview. Anyone on your Wi-Fi can join without signing in, with time limits, and there are no team limits.
When you link the Hub, phones that joined without signing in are sent away. They sign in and join again.