Join from the app
Your crew use the Intercom app on iPhone, iPad, Android phones, and Android tablets. It needs iOS 17 or later, or Android 8.0 or later.
The first time
The app asks for two things. Allow both:
- Microphone, so it can send your voice when you press TALK.
- Local network (iPhone and iPad), so it can find the Hub on your church’s Wi-Fi.
On Android, it also asks to show notifications, for pings and calls when the app isn’t on screen.
Sign in
- Tap Sign in with Culminate Life.
- Enter your email and password and tap Sign In. It’s the same account as your church’s app and the Teams app.
Under Your intercoms, you see your church’s Hubs, with what you’ll get there, like your camera and team. Tap one to join. If it says Ask to join, a director has to let you in. See Who can join.
If you see You’re not on a team that uses an intercom yet. Ask your team leader., you’re not on a team linked to any of your church’s Hubs. Your team leader can add you in Teams.
A Hub marked offline isn’t running right now.
Join without signing in
If your church is trying Intercom, or you’re a guest:
- Tap the card at the bottom with your name, or Add your name, and type your name. Pick a Role if you know it.
- Under Looking for hubs on this Wi-Fi…, wait for your Hub to show with On this Wi-Fi, and tap Join.
On a Hub that’s linked to your church, a director has to let you in. See Who can join.
Type the Hub’s address
If your Hub doesn’t show up, your Wi-Fi may be split into separate networks. Tap Enter a hub address, type one of the addresses the Hub shows on its Overview (like 192.168.1.20), and tap Connect.
Your headset
The app tells you what you’re plugged into:
| You see | What it means |
|---|---|
| Wired headset plugged in. | The best choice: the lowest delay. |
| Bluetooth headset. | It works, but adds delay and has lower mic quality. |
| Plug in a wired headset. | You’re on the phone’s speaker. |
Wired is best, so you hear the crew right as they speak. If your phone has no headphone jack, a USB-C or Lightning adapter counts as wired.
If your headset comes unplugged while you’re on, the app mutes the intercom and turns talk off, so nothing plays out loud. You see Headset disconnected. Plug it back in, or tap Speaker to carry on through the phone’s speaker.
Leave
Open Mix and tap Leave the show. On Android, you can also tap Leave the show in the notification.